Frequently Asked Questions

Everything you need to know about Figmentor

Product & Features

What is Figmentor and how does it work?

Figmentor is a design-to-code tool that converts Figma designs into Elementor-compatible templates. You can use our Figma plugin to export your frames, and then import them directly into WordPress using our WordPress plugin. Our SaaS platform connects and manages your assets, subscriptions, and exports.

Do I need both the Figma plugin and WordPress plugin?

Yes, the Figma plugin allows you to export designs, and the WordPress plugin lets you import them into your Elementor pages. They work best together for a seamless experience.

What type of Figma files are supported?

We support most Figma frames with standard layout and auto-layout properties. Complex interactions or animations may require manual adjustments post-import in Elementor.

Will my designs look exactly the same in Elementor?

Figmentor ensures pixel-perfect conversions as much as possible. Minor adjustments might be needed depending on the complexity and custom fonts used.

Pricing & Subscription

What pricing plans do you offer?

We offer three monthly plans:

  • Starter ($9/month) – Ideal for personal use.
  • Pro ($19/month) – Great for freelancers and small teams.
  • Agency ($49/month) – Built for agencies with high export needs.

We also offer yearly plans with a discount.

What happens if I exceed my export limit?

You will be notified when approaching your limit. To continue exporting, you can either wait for the monthly reset or upgrade your plan.

Can I cancel my subscription anytime?

Yes, you can cancel anytime from your dashboard. Your subscription remains active until the end of the billing cycle.

How does the refund policy work?

If you've used less than 25% of your plan's exports and are within the first 7 days, you may be eligible for a refund. Please refer to our Refund Policy for full details.

Technical & Integrations

Does Figmentor support all WordPress themes?

Figmentor is optimized for websites using Elementor. As long as you have Elementor installed, it should work regardless of the base theme.

Do I need Elementor Pro?

No, Figmentor works with the free version of Elementor. However, some advanced designs may look better with Elementor Pro widgets.

Is there an API available?

Yes, we provide developer-friendly API endpoints for integrations and automation between Figma, WordPress, and your Figmentor account. Documentation is available upon request.

Security & Data

How is my data handled?

We take data privacy seriously. We use secure authentication, never store your designs permanently, and adhere to GDPR standards.

What tracking tools does Figmentor use?

We use Google Analytics, PostHog, Facebook Pixel, and Google Search Console to improve user experience and product performance. You can review these details in our Privacy Policy and Cookies Policy.

Support & Community

How do I get support?

You can reach us through our support email or join our Discord community for faster help and feature discussions.

Do you offer onboarding or demo sessions?

For Pro and Agency users, yes! You can book a 1:1 onboarding call or group webinar to help you get started.

Is there a public roadmap?

Yes! You can view upcoming features, vote on requests, and share feedback directly via our Roadmap page.

Still have questions?

We're here to help! If you couldn't find the answer you were looking for, feel free to reach out to our support team.

Contact Support